We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :

  • Sale items are not eligible for return/exchange.
  • Unstitched clothing products purchased from can be exchanged within 05 Days Period only if:
  • There is any defect in the Item(s) at the time of delivery.
  • Please be advised that any additional fabric, or patches included with the product, are mentioned in the product description on the website. Any excess fabric or embellishments utilized during shoots will not be provided with the product unless mentioned in the description.
  • Pictures shown on the website and real dress may have slightly difference in color because of the lighting effects in photo-shoot.
  • There would be no return or exchange of any dress/ cloth if the flyer sealed is opened.
  • The product will not be refunded or exchanged after it has been “Washed“.
  • ZEBAISH does not offer a “Cash Refund” or “Money Back Guarantee” on purchased items.
  • A “Refund” may only be issued if:
  • The item(s) does not match the original specifications of the product.
  • The transaction does not verify the security checks and ZEBAISH is not willing to process such order.
  • The shipment has been delayed due to weather issues, logistic issues, political issues, etc. and the customer thinks that they do not need the products any longer.This refund will not be provided.
  • ZEBAISH has the right to cancel orders for reasons such as – item is out of stock, or the credit card payment declined by the issuing financial institution.
  • Coupon Code provided by ZEBAISH shall only be usable with in a month period.